A closed network consists of two multi-servers with n customers.
Service requirements of customers at a multi-server have a common
cdf. State parameters of the network: for each multi-server empirical
measure of the age of customers being serviced and for the queue the
number of customers in it, all multiplied by 1/n.
Our objective: asymptotics of dynamics as n→∞. The asymptotics
of dynamics of a single multi-server and its queue with an arrival process
as the number of servers n→∞is currently studied by famous scientists
K. Ramanan, W. Whitt et al. In the last publications the arrival process
is generalized to time-dependent. We develop our previous asymptotics
results for a network also in this direction: instead of a simple time
dependence a markov swithching behavior of one multi-server is introduced.
For the asymptotic process we in a rough way find equilibrium
and prove convergence as n→∞.
Motivation for studying such models: they represent call/contact centers,
and switching expresses the changes of the system environment.